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IT & Security Management

Kelola IT service, identity & access, cybersecurity, backup, dan monitoring infrastruktur.

5 produk

IT Service Management (ITSM)

Kelola layanan IT dengan service desk, incident management, dan CMDB sesuai ITIL.

Planned
Incident & problem managementService request & catalogChange management & approvalCMDB & asset discoverySLA management & reporting

Identity & Access Management (IAM)

Kelola identitas pengguna, SSO, MFA, dan role-based access control terpusat.

Planned
Single Sign-On (SSO)Multi-Factor Authentication (MFA)Role-based access control (RBAC)User provisioning & deprovisioningAudit log & access review

Cybersecurity Services

Layanan keamanan siber termasuk vulnerability assessment, SIEM, dan endpoint protection.

Planned
Vulnerability assessment & penetration testingSIEM & log managementEndpoint protection (EDR)Firewall & network securitySecurity awareness training

Backup & Disaster Recovery

Backup otomatis dan disaster recovery untuk menjamin kelangsungan bisnis.

Planned
Automated backup schedulingIncremental & differential backupDisaster recovery plan & testingCloud & on-premise backupRPO/RTO monitoring & compliance

Monitoring & Observability

Monitoring infrastruktur dan aplikasi dengan alerting, log analysis, dan APM.

Planned
Server & network monitoringApplication Performance Monitoring (APM)Log aggregation & analysisAlert & notification multi-channelUptime & SLA dashboard

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